eBill is becoming more and more popular and widely used. The largest user group is between 30 and 39 years old, with the most significant growth of 15% among persons over 65. This means that senior citizens are increasingly involved in digital payments. Overall, more than 40% of the 15- to 89-year-olds in Switzerland use eBill. It now reaches more than half of Swiss households.
With eBill, invoices arrive where they are paid: in online banking. To stop receiving invoices by mail or e-mail, consumers can log into their bank’s online banking system, activate eBill, and then check and pay invoices with just a few clicks. This offers advantages for both consumers and businesses.
Up to 95% of all Swiss financial institutions offer eBill and actively promote it. Many invoice issuers already use eBill, for example, leading telecom providers, health insurance companies, utilities, government agencies, and credit card companies. An increasing number of small and medium-sized businesses use eBill.